Clients reviews about Brook Insurance Associates LLC

I had an exceptional experience with Melissa at Brook Insurance Associates LLC. From the moment I reached out, her dedication to providing top-notch customer service was evident. She took the time to thoroughly understand my needs and offered personalized solutions that perfectly fit my situation. Melissa’s professionalism, patience, and genuine care made the entire process smooth and stress-free. I highly recommend Melissa and Brook Insurance Associates LLC to anyone seeking reliable and friendly insurance services. Thank you, Melissa, for going above and beyond! ~ Amazing S

Truly a professional organization who put the customer's best interest first..I had an accident a little over 4 years ago and wasn't really sure what I had for car insurance...well, fortunately I had gap insurance and I had a rental for a month at no cost to me...my car was totaled and the loan was paid off. In addition they cut me a check for over a thousand dollars. Chris Brook is a class act...as is Joe Nickerson...after I got out of the risk pool Joe was able to cut my insurance payment in half! I will always recommend these good people whenever I can... ~ MICHAEL D

I've had Chris for over 20-30 years now, lost track. He just handles everything, from renewals to accidents. He always shops around for the best policy for what you require. Recommends things to keep you covered. Accidents are so much easier with Chris on your side! From when your Porsche catches on fire at the mechanics to your teenage daughter having a few dings in the first few years of driving. Yes, she is on her own policy with Chris now. the whole family doesn't stress about insurance thanks to Chris... ~ Rebecca P

I am extremely happy with Brook Insurance. Everyone at the office is always so helpful and answers all of my questions quickly. They have been friendly and accommodating. I was also really happy since we needed a specific type of business insurance for my husband that was difficult to find. Chris and his team are the best! ~ Melissa P

Chris and his team go above and beyond for myself and my business! I would not trust anyone rather than them to handle my business insurance. They are always happy to help me get a last minute certificate in, working with me to understand my policy needs and explain the terminology I am not familiar with to make sure I am covered from all sides! ~ Priscila T

The Brook Insurance team shopped around and matched what I needed for my commercial building with the right carrier at a reasonable price. I highly recommend them for your insurance needs. Skip the online quotes and call them to speak with a real person! You can even meet face to face if you’re local, what a concept! ~ Chris S

Whether it has been auto, home or renter's insurance Chris and his staff have always been thorough in finding us the best coverage at the most reasonable prices. We appreciate their being professional, attentive and friendly. We've been with Brook for many years and plan on staying with them. ~ Dave A

I have been a client of Brook Insurance Associates for many years. Chris and his staff have always been very quick to respond to my requests. They are professional, personable, knowledgeable and caring. In an emergency, you can count on them to be there for you. Highly recommend. ~ Joyce D

Chris Brook is a super professional. When you call Chris Brook you get Chris Brook. He will review your current policy, laying out the pros and cons and offer recommendations to help you enhance your policy along with saving you insurance premium money wherever he can. Rob Heckman ~ Robert H

The process of getting a quote, adding the service and setting up my automatic payment was amazing! The customer service is top notch. Everyone I have spoken to there have been really pleasant and helpful. ~ boilerroomstudio

Glad we found Brook Insurance. They did a thorough review of our auto and home policies. They were able to get a significantly better deal on our home insurance. Also super helpful providing answers to all my questions along the way. ~ Chris L

Karen Laflamme did a fantastic job putting together auto insurance coverage for my family. Professional, understood our special needs and met them. She is an asset to your agency. ~ Glenn H

Great team at Brook insurance! Initial process of quoting home insurance was great and communication was always quick and helpful. Would happily recommend them! ~ Gary L

Chris takes the time to meet with you and gives you many options and provides the best customer service around. I will use him for all of my insurance needs. ~ Bsoccer 7

Chris and his staff have been a godsend. I now have all my insurance policies under one roof and I always feel like someone is looking out for my best interests. I highly recommend. ~ Paul Z

We gave Chris our Property insurance information. He found us more coverage at a lesser price. He goes to bat for you and tries to find better insurance coverage for you. Highly Recommend ~ michael r

Brook Insurance is a full service, professional Insurance Company that handles all my insurances both personally and for the business. I would recommend them to anyone. ~ Chas A

My brother sent me here and i’m glad he did. They are professional and friendly. They give the insurance you need and want. I recommend them to everyone. ~ Bruce H

Great service. Helped lower our rate on premises liability and medical malpractice. Very responsive. ~ Joshua S

Joseph Nickerson from Brook Insurance was very helpful, and we were able to figure out the correct premiums for our home and auto insurances. ~ Marion M

Chris & Melissa take good care of my office liability policy! They are our commercial insurance agent in BNI group. 👍🏼 ~ Matt G

Chris is AMAZE BALLS!!!! Gives me all the details I need to get the best price and whats best for my family for car/motorcycle insurance!!! ~ Mark G

Our animal rescue was very lucky to find Brook Insurance! Responsive and willing to underwrite our risk. Thank you!! ~ Olivia T

Chris and his team at Brook Insurance are the best. Melissa handles all our commercial needs with quickness and accuracy. ~ Earl G

Reviews from our customers

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